For correct work of ADAMS in your browser (Internet Explorer, Safari, Google Chrome, Opera, Mozilla Firefox, Microsoft Edge) must be enabled pop-UPS. For security purposes, when you first log into ADAMS you will be asked to choose 3 security question. You will need to accurately remember the answers, including the use of capital letters, as these questions will be used to confirm your identity during next logins.
1. If during registration you have specified your e-mail address and you have access to this email, you can use the automatic password recovery. To do this
Click on the link "Forgot password" below the login and password fields
Enter your login on the new page in the field "username"
In the field "Email" enter the email address that you have specified in your ADAMS profile
The system will automatically create a temporary password and send it to you at the specified email address. This password should be definitely used within 24 hours, otherwise the procedure must be repeated. When ntering ADAMS with a temporary password you will be asked to enter a new permanent password.
RUSADA specialists can be reached weekdays by phone +7 495 788 40 60 from 09:00 to 18:00 Moscow time. Information to contact representatives of the international federations is listed below.
TEMPLATE LETTER ASKING FOR PASSWORD RECOVERY
My name is (ваше имя) and I would like to ask you to reset password for my ADAMS account and send me new password and login details to this e-mail.
Thank you very much in advance,